Refund Policy

Our refund policy is designed to be fair while protecting the value of digital educational services.

1. Courses and Subscriptions

Refunds are available within 7 days of purchase if no course or exam has been completed. If digital material has been accessed, the refund is not applicable.

2. M-Pesa Transactions

All M-Pesa support contributions are final and considered donations to support Elimu Wise operations unless otherwise agreed in writing.

3. Contact

If you believe a refund is justified, please contact support@elimuwise.com with your transaction details.

Last updated: July 2025